Softub Spas stand for quality time away from the stresses and strains of everyday life. If so, the problem is elsewhere. 4. Patrick Leitgeb 66 subscribers Subscribe 23 Share 7.1K views 3 years ago ALAMEDA Also watch How to Change a Softub Control Panel:. Spa Jet Tools. Looks like your current store isn't near your delivery area. Your pump has to be running in order for the spa to heat up. Download Softub Manuals: Softub Owner's Manual SoftubWater Treatment Guide Softub Set-up Instructions, Pentair Luxury Micro jet for Softub Spas -Directional, Pentair Luxury Micro Jet for Softub Spas - Rotational, Pentair Luxury Micro Jet Rebuild Kit for Softub Spas, Hayward JET Wall Fitting Tool for Softub Spas. 5 hours later, the tub is empty and the motor plugged in and silent. Look for the dealer locator button below to find Authorized Softub Spa Dealers in your area, or hit the Shop Now button to have a Softub Spa delivered directly to your home. Also, check them for debris such as calcium buildup, and clear them if necessary. You may have already wondered, "can't I just put asealanton the inside of the spa, around the jet fitting?" Softub motor leaking after we drained it dry. Softubs are portable hot tubs designed for rest and relaxation. (Not what you expect), Why is My Lay-Z-Spa Not Heating Up? First, put your hot tub cover back on and let the heater do its job for about 24 hours. Someday, you may be nearby when your hot tub kicks on and notice one of two distinct sounds: a growling, grumbling noise, or a high-pitched squeal. If your GFCI trips, the component you just reconnected (or the wiring to that item) is the culprit. Your previous content has been restored. If there are no lights on the Softub's control panel, check the ground fault circuit interrupter (GFCI) socket that the Softub is plugged into. Then, look for clogs in your circulation system, and wash or change your filter. Heater and pump working fine? The first thing you are going to want to do is consider the most common types of hot tub leaks: Leaky spa pumps: If your spa pump is leaking, the likely culprit can be shaft seals, unions, or wet end volutes. Need to, Your zip code will help us to provide you with the most up-to-date delivery information. Could be a fluke. Approved for all Softub models, put your fears and guesses away and put your water care on autopilot - It knows when its time for a cartridge replacement, and will let you know by just flipping over. Luckily, fixing an air lock is a fairly easy task. Don't worry, your finger will remain intact. 5 hours later, the tub is empty and the motor plugged in and silent. Replace the jet, making sure it fits tightly back into place. An ice lens will start to form on the surface of the water when it cools below 0 C and. Softub Replacement Jets - Vari-stream, X-stream, Pulse-stream Jets - Hot Tub Spa Source Home Softub Replacement Jets Softub Replacement Jets We have the current line of snap in style jets for your Softub. }. Possibly the most frustrating problem you can run into is when you want to soak in your spa, but discover the water is ice cold. Simply insert the Elbow Diverter directly into the center of the Poseidon jet to divert all water pressure into ONE flowing direction. 5. Some systems may have a screw on top of the pump as well. It can help you quickly identify the culprit by testing the electrical components. The Poseidon Jet option comes with an "Elbow Diverter," which turns the force of the Poseidon Jet at an angle. Pricing and offers are subject to change. }, Your safety is more important than a quick soak in the hot tub. Make sure any valves near your pump are open. It's not that easy to take the barrel apart and replace the pump. Hot Tub High Limit Switch Troubleshooting, 7 Reasons Your Hot Tub Is Tripping the Breaker. Or start using your hot tub with earplugs. Our softub is leaking water from somewhere. Started 6 hours ago, By You may call us at 805.654.9000 to arrange to drop off your Softub Hydropack or tub for service at our Ventura, CA Softub showroom and service center. If it trips, you could have a worn breaker. Not everyone is an electrician, and thats OK. Started Saturday at 09:17 PM, By If youve done all these things, and still cant diagnose and correct the problem, its time to bring in a pro. Use a gentle soap and water solution to clean out the jet. Important: Always make sure the system is off when youre bleeding air out. How many times have you heard horror stories from spa owners which all seem to end in them proclaiming, This hot tub is just too much work! To help Softub Spas owners never have an experience like this, we are setting out to change that by proudly offering the FROG @ease Floating System. Knowing where to look for spa leaks is the first step in leak detection. But, if you are adding more replacement water than normal, and perhaps using the spa less latelyyou may have a leak. It does not store any personal data. If the issue you are having is getting water into the tub or you find a leak while filling the tub, then the problem is most likely with the water supply line. "author": { Pasted as rich text. "contentUrl": "", Several common hot tub issues have simple solutions you can handle on your own. A hot tub without hot water is just a tub. "url": "", "caption": "Leaking Spa Jets - How to Find & Fix" Flip the breaker again and see whether it trips. Turn on the Softub and run the air jets. If they do not activate and the control panel's "Heating" light is on, unplug the unit for a few hours and then try pressing the "Jets" button again. If, after that period, your water is still cold, try the solutions for when your hot tub wont heat up, such as resetting the heater and checking your sensors and thermostat. Identifying the problem is the key to fixing it. "@type": "Organization", To diagnose a larger leak, shut the pump off, and allow the spa to drain to a lower water level, paying attention to where the system stabilizes and stops leaking. individuality, sustainability and flexibility. Once you bleed the air out, turn the hot tub on and see if the water flow has returned to normal. For spas that have full spray insulation on the underside of the spa shell, finding the source of a spa leak can be challenging - but not impossible. The Portico offers extended seating that gives the option of lounging with up to 6 adults. Or maybe your water is fine, but when you turn on your jets, nothing happens. Broken Handrail / Side Handles Fill the tub with water and check for leaks. The next area is looking for any cracks, you could use a damp meter to help identify where the water is coming from, and providing its not a stress position (such as where you would . Proceed cautiously as you near the jets, to avoid cutting pipes or wires. "mainEntityOfPage": "https://lesliespool.com/blog/leaking-spa-jets-how-to-find-fix.html", Softubs are portable, weather-resistant hot tubs manufactured by Softub Canada. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. Rarely do spas leak from the shell itself. For each item you reconnect, flip the breaker, then turn on your spa. "@context": "https://schema.org/", We service as well, inquire on pump service rebuilds! Press the "Jets" button on the control panel to turn on the jets. What model? Matt Giovanisci is the founder of Swim University and has been in the pool and spa industry since 1995. So the leak has to be above that. I'm guessing somewhere around motor due to me running it dry. Before you do anything, grab your multimeter. It works well, but I've had to replace the pump twice because they wore out and started leaking. For urgent questions, you can reach us directly at A spa can evaporate several inches of water if left open and uncovered, or used for several hours per week. }, "width": "1060", "url": "https://i8.amplience.net/i/lesl/LES00004-Leslie's-Logo-Refresh_Final_FullColor_Outlines_Crop" However, if youre at all unsure, call a pro. Best yet, it's as Simple As 1 2 3 to set up, making it the ultimate in comfort, therapy, and design! Replace your standard Softub jet with a spinning jet for hydrotherapy. If the jets still fail to start there could be a low voltage problem or a mechanical problem and the Softub will need to be returned to the manufacturer. Call us at 800-996-TUBS (8827) or click the chat bubble in the bottom right of the page. "url": "https://lesliespool.com/", If you use an ozonator, give the valves a good look, and consider bypassing it for testing purposes. Grab a good flashlight, and inspect all these areas carefully. Look for problems before they complicate your life, opening your cabinet once in a while to check for signs of wiring damage or leaks. Youve got no heat, no matter what. Before you panic about what itll cost to get a repairman to fix your spa on the weekend, try a little DIY hot tub troubleshooting first. "logo": { If it needs replacing, youll want to hire a pro unless youre comfortable doing this type of work yourself. Roadking98blue This means air has gotten into the plumbing lines, and is preventing the water from flowing the way it should. "@type": "ImageObject", Don't just take our word for it. Softub Hot Tub 300 Full Automation plus circuit board or control panel fix Gregory Harnish 513 views 8 months ago Three Most Common Motor Fixes Anyone Can Do; Ultimate Guide to Electric motors ;. These cookies will be stored in your browser only with your consent. }, Please make sure any wrinkles in the liner are smoothed out and add about 1-2 inches of water. Don't worry, your finger will remain intact. Both jets create a circular massaging water pattern; the Pulse Stream has two holes and the X-Stream has one hole. Parts Softub only allows Softub service technicians (usually, a Softub dealter) to replace parts on a Softub. Proceed slowly to avoid damaging any side panels while removing them for access. 5. Any ideas? Discount Spa Parts & Accessories since 1997Free Shipping on orders over $75We are THE source for your DIY spa repairs and upgrades! To remove the jet, simply insert a finger into the center hole of the jet and snap it out. Choose the perfect hot tub for your very own backyard oasis from our choice of four Softub Spas models. Clear out the gunk and keep your hot tub water fresh. Find out what you need to do to troubleshoot a misbehaving hot tub high limit switch so you can go back to soaking safely. By creating an account you agree to the Hunker. Narrow down a possible cause by first determining whether your water is staying cold or getting warm, then cooling down. A breaker trip is common and usually easy to fix, but any troubleshooting and repairs require you to work with electricity. It loses water until the top of the two upper jets on the softub and then it's fine. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. First, try lubricating the bearings, but eventually, youll probably have to replace the circulation pump. Download Softub Manuals: Softub Owner's Manual Softub Water Treatment Guide Softub Set-up Instructions "name": "Leslie's, Inc.", Add Metal Gon To Your Water. Softub Spas has eliminated the necessity for a degree in chemicals to allow you to take care of your water needs. Once the liner is dry, apply the adhesive to the application wand and then apply the adhesive to the patch. I was relieved. These tubs plug into a household outlet and can be set up in a short amount of time. Shipping & Return Policy Moisture can result from splashout, rain, or leaks, and may be fixed by moving your breaker box farther from your spa or putting up a barrier between the hot tub and the box. Or maybe when you turn on your hot tub, the breaker trips. If its starting to show signs of wear and tear, consider replacing it entirely. Examine the area around the breaker box for water before you start unplugging anything. Grit-Gitter Hand-Held Vacuum $ 35.95 $ 29.95 Add to cart Natural Chemistry Spa Purge Jet & Pipe Cleaner $ 26.95 $ 23.95 Add to cart Scumbug $ 10.95 $ 8.95 Add to cart Scumbug Twin Pack $ 22.90 $ 13.95 Add to cart Again, unless youre experienced with electrical wiring, youll want to hire a spa pro or electrician to correct these problems. It removes gunk in your pipes caused by lotions, sunscreens, cosmetics, etc. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. i have a softtube and its leakin somewhere inside how do i get in there to find where the leak is Answered in 4 minutes by: Pool and Spa Expert: Jerry Jerry, Technician Category: Pool and Spa Satisfied Customers: 3,575 Experience: owned and operated spa and pool retail store for 12 yrs Verified Jerry : Welcome. By Your link has been automatically embedded. Press the space key then arrow keys to make a selection. If you will need help servicing your Softub spa, we are also a local dealer in California. Help is on the way! Find those problems, and then fix them with ease. You might see this code if your jets are misbehaving. Your new Softub Spas combines comfort and style with individuality, sustainability and flexibility. My Softub Spa liner has wrinkled on the inner vinyl. I like to use Touch 'n Foam 2-part, which you can get at most Home Depot type stores. Why did this happen, and how can I fix it? Leaky spa lights: Loose/cracked lens can lead to leaks. Choosing a selection results in a full page refresh. One of the best parts of soaking in a hot tub is using the jets. Use equal parts of each -- about a marble-sized amount of each does the trick for most jet leaks. We do carry a few user-serviceable parts for your Softub Hydropack, Tub and Cover. As you may have guessed, this code appears when youre hot tub is having flow problems. This is the ultimate maintenance guide that hot tub manufacturer doesnt provide you. Did you recently refill your hot tub? This one of the most common reasons your breaker might trip. But, what has failed inside now that it's leaking? The Portico offers extended seating that gives the option of lounging with up to 6 adults. "keywords": "", Thank you for your business! You can turn your jets on and off a few times to try to force the air out. Knead them together like a . That ice will expand as it freezes, pushing against any adjacent walls until they are pushed outwards due to the sheer force being applied. If the waters not moving, you may as well be sitting in your bathtub, right? Clean your circulation system and filter. To verify, you candye testaround the spa jets with food coloring. Sometimes, you may notice you have good flow out of some jets, while some jets are barely limping along. To remove the filter, pull out the cartridge by hand. You also have the option to opt-out of these cookies. Top off low water levels as soon as you notice them to prevent error codes, sputtering jets, and even dry fire. Anyone familiar with Softub motors? This loud, metallic whine is the telltale sign of bad bearings. Analytical cookies are used to understand how visitors interact with the website. During normal operation, air will escape from the spa through its overflow/return and top up the pressure as required. Clear editor. Also make sure you close bleed screws quickly to prevent water from spraying once the air has escaped. }, "datePublished": "2014-07-28", Is the hot tub pump running? The motor didn't do anything for almost 5 minutes then the pump started! Try the easiest and least expensive solution first: turn each of your jets to make sure theyre all wide open. Hi Dave, The most likely fault will be around jets and other in\outlets, check for any leaks, as you can probably just replace a o ring or use some PFTE tape such as the stuff here, to remake the water tight seal.. Sweep or use a leaf blower to dry off any standing water around the tub. Then turn on the breaker without anything plugged in. Fill your pool or hot tub with this hose filter that'll filter your water so you can have a fresh start with water chemistry. Everything you need to clean your Softub pipes and vinyl, repair a leak, vacuum up sand, and prevent future water rings. "primaryImageOfPage": { Liner How durable is the liner? When it sounds like bear cubs wrestling inside your spa cabinet, your pump is probably struggling for water. Hunker may earn compensation through affiliate links in this story. Fresh Mineral Water thats silky soft, has far fewer odors than other water, and is self-regulating (meaning it is the easiest water to maintain)! Press both the top button (the "reset" button) and the bottom button (the "test" button). Check for blockages, and clean or replace your filter. We have fixed thousands of Softub Spas over the years. Feel free to leave us a message and we will be in touch as soon as an agent is available. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. And each year, he continues to help more people with water chemistry, cleaning, and troubleshooting. You may continue using your pump safely, but the noise will only get worse. If youve just refilled your hot tub, you may have an airlock, which is when air gets trapped in your plumbing lines, and impedes the flow of water, which will keep it from heating up. "width": "1060", The result? killick If it doesnt trip, plug each item back in one at a time. * Pricing, promotions and availability may vary by location and at lesliespool.com. I have an 8 year old softub. HOT TUB Jet Housing Leaking Water / HOT TUB Leaking WaterIf your hot tub is leaking water and your not sure where to start looking, try looking to see if you. Push the reset button on the Softub's main control panel if the power light is blinking. Powered by Invision Community. Many spa jets have a special wrench used to tighten their particular jet lock nut. This code may also mean your pressure switch needs to be replaced. If you wanted to lie around in warm, unmoving water, youd just take a bath. This cookie is set by GDPR Cookie Consent plugin. If you think you are losing water in your spa - open the equipment access andcheck these areas first: Still Leaking? Important: If youre unsure what youre doing, or you dont know how to work with electrical systems safely, this is definitely the time to call a pro. We have fixed thousands of Softub Spas over the years. A Cheat Sheet For Balanced Hot Tub Water and Crystal Clear Soaking. Rarely do spas leak from the shell itself. You could have a bad heating element. "description": "How to tell if your spa is leaking from the spa jets or one of these other 5 common areas. All rights reserved. Tighten loose fittings by hand to stop leaks. Check the water level to make sure its where it should be. Important: No matter what you may have heard, we do not recommend using a plunger on your jets. Press both the top button (the "reset" button) and the bottom button (the "test" button). Can I have a new liner installed on my Softub Spa? Its job is to shut off the heater when water pressure is low, so if your water is flowing, but youre still seeing the FLO or FLC error codes, it could be the pressure switch. 2023 Leslies Poolmart Inc. Were sorry we missed you; we look forward to assisting you soon. "dateModified": "2014-07-28", If youll be working on it yourself, remember to turn off the breaker before you begin, and be sure youre not touching anything wet. Well, in a fit of stupidity I drained my Softub 300 and overlooked unplugging the motor unit. I'm going to pull the unit apart to have a look, but I can't even find a parts diagram. Youre ready to sit back and relax in your bubbling, steamy hot tub. FROG @ease combines sanitizing minerals and SmartChlor Technology to kill bacteria, two ways, with up to 75% less chlorine. If this does not stop the leaking, you need to purchase replacement hose clamps. The socket should have three prongs and two buttons on it. I unplugged the motor, refilled the tub and after full I plugged it back in. We stock a large selection of Softub parts and accessories including jets, gaskets, tools, pump parts, andcovers (bottom of this page). If you see water coming out from under your spa on one side of the spa, that can be the logical place for exploration. If there are no lights on the Softub's control panel, check the ground fault circuit interrupter (GFCI) socket that the Softub is plugged into. Or it could be one of these seven things. Check the control panel again to see if the . Bleeding the air out of the system will fix a lock. This cookie is set by GDPR Cookie Consent plugin. "caption": "Leaking Spa Jets - How to Find & Fix" If your hot tub is tripping the breaker, you could spend quite a lot of time on hot tub troubleshooting, and less time soaking. Excessive organic contaminants or lack of sanitzerpH or total alkalinity out of balanceDirty Filter, Check and adjust sanitzer level with Softcare ChlorTest water & adjust pH and total alkalinity using Softcare pH Up or pH DownUse Softcare Filter Renu, High mineral content in water due to calcium build-up, Check and adjust sanitizer level with Softcare Chlor, Add Softcare Metal Gon to sequester minerals in water and check pH level, Chloramines or excessive organic contaminantspH or total alkalinity out of balance, Check and adjust sanitizer level with Softcare ChlorTest and adjust pH & total alkalinity, Oils, lotions and detergents from bathers, Use a scrub pad and baking soda to remove deposit, Build-up of body oils, cosmetics and detergents from bathers, Add Softcare Defoam and Softcare Chlor as needed. Check the wet end of your pump to see if something is blocking the water flow or to see if you have a broken propeller. (Causes and What to Do), Bullfrog Spa Not Heating Up? They have a soft, plush exterior, which explains how they came to earn their name. Turn the air control valve on and off several times. It may also void your warranty. This commonly occurs when your water level is too low. If the power light still blinks, you need the control panel professionally repaired. To learn more about them so youre better able to troubleshoot your hot tub, keep a list of them near your spa.