I am trying to register the device so that I can set it up to my account. Hi Jorge, our apologies for the trouble this has caused. Wait approximately 15 secs Step 4. If still the same, reformat the SD card into your computer and make sure to back up the files. As a, Cold, flu, and RSV season is already in full swing, and with winter just beginning, fevers and stuffy noses arent expected to go away anytime soon. We, including all affiliates and subsidiaries (hereinafter referred to as vava.com, us or we), are committed to protecting your privacy. Please try to format your SD card (via computer) to FAT32 and then test it. What say your? It cant locate signal and Im unsure what do next. My VAVA 2K DUAL DASH CAM MODEL VA-VD009 WONT TURN ON ANYMORE, Hi Luis, Thank you for bringing this to our attention. Matter which it would be illegal or unlawful for www.vava.com to exclude or limit, or to attempt or purport to exclude or limit its liability. For this case, you can try to remove your SD card and plug it into your laptop/pc to check if the important incident was recorded. 2. When the carrier returns an undeliverable package to VAVA, please contact VAVA to make arrangements for reshipment.The 13 continental U.S. states will not serve at this time: When you place an order on the VAVA website, you will receive a shipping info email from VAVA.com. The format is either NTFS or exFAT. Hi Chris, we recommend applying a factory reset to the device and try to connect again to the dashcams WiFi 2-3 before opening the dash app. We look forward to helping you. If any provision of this website disclaimer is, or is found to be, unenforceable under applicable law, that will not affect the enforceability of the other provisions of this website disclaimer. This appears to be a common problem before I return for a refund any fix? Switch out your SD card and make sure its not full. If FAT32 would still not work, try formatting it again to XFAT then test. This includes using personal data for purposes such as data analysis, research, and audits. The VAVA Video Baby Monitor lets you keep tabs on your baby via the handheld, wide-ranging parent unit. Reset it for 3-5 attempts and try again. Contact your reseller or email support@vava.com for assistance. Make sure to check for updates on the dashcam and check if you are now able to connect to the WIFI and access the app At VAVA, we offer extended warranties, support options, and dash cam solutions to help fix any issues quickly and effectively. The SD Card will come up as a storage device on your Laptop/Computer. VAVA 720P Video Baby Monitor $179.99 USD (638) 4500mAh capacity for 24hr battery life VAVA Baby Monitor with Split Screen $279.99 USD (284) Receive 2 live video feeds to view 2 babies or 2 rooms VAVA Smart Baby Thermometer To help you with your setup, let us know as well what specific model you have for your VAVA dashcam. Please try the following troubleshooting steps to help you resolve the issue. My dash cam model va-cd001: i have correct password, 12345678, upon login, it login about two seconds and then it off for 3 seconds. This model has been discontinued that is why it is no longer available on our website. Pairing the Baby Monitor & the Camera Once the firmware flash is complete, the LED will revert to a flashing blue LED. Today I had an accident at 10:04pm. Any expected delivery dates that may be given are only estimates. Then, try turning it on to see if it works normally. Hello! You are also entitled to restrict or object, at any time, to the further processing of your personal data. Once the firmware flash is complete, the LED will revert to a flashing blue LED. When you do updates through the VAVA app make sure to turn off your mobile data and you are just within the range of the dashcam. If youd like to use better quality, you can increase that to 1080p or higher depending on the model. We accept product returns. If you no longer wish to receive email communications for marketing purposes, please contact us to opt-out. FREE delivery Fri, Feb 17. The signal range is great. 1. Step 1: Power down the VAVA Dash Cam. We may share personal data with all our-affiliated companies. Unplug your dash cam, if its plugged into your cigarette lighter. Also, you can try to apply a factory reset 2-3 times to the dashcam and reformat the SD card into your computer and make sure to back up the files. 5. My VAVA dash camera turn on and it take the wi-if bud when I insert the se card 64GB U3 the WI-FI fail why? Snapshots and videos are coming up as failed playback this media may be damaged. Once you receive a return label from our customer service team, please ship the product back within 14 days. For example, when making purchases on the vava.com website stores, vava.com uses a payment processor to verify your payment card information. Hi good day. Personal data does not include data that has been irreversibly anonymized or aggregated so that it can no longer enable us, whether in combination with other information or otherwise, to identify you. Turn OFF the dashcam. Picture is clear enough for me to see my baby breathing. 2 Unplug the unit when its power indicator turns off indicating a full charge. Hi Steve, we apologize for the trouble caused. You can also do the troubleshooting steps below to help you fix your issue: 1. It does the same thing with any of these cards or no card. Please note, we may use a third party payment processor (such as Paypal) to assist in securely processing your personally identifiable payment information. Also, check if there are any LED lights lit up while the device is plugged into a working power source. VAVA makes no other express warranties with respect to the product. You may lodge a complaint with the competent data protection authority regarding the processing of your personal data. Your refund will then be processed and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. I purchased a vehicle that has a VaVa dashcam. Baby Night Light. If still the same issue reset the dashcam at least 3 times. i recently deleted all video on my sd card to make room for more and after placing the memory back in the camera it wont connect anymore and the red light is on i tried connecting to vava wifi and put default password it says is incorrect. The SD Card will come up as a storage device on your Laptop/Computer. If you enter a contest, or other promotion, we may use the personal data you provide to administer those programs. Connect to the dash cam via wifi with a mobile device. The model VA-VD009 Will provide you with some troubleshooting that will help fix this issue. Subject to the license below, all these intellectual property rights are reserved. Hi, Another reference: https://www.youtube.com/watch?v=0KzArrktwrs&t=80s, Firmware Link: https://www.vava.com/products/2k-front-and-1080p-cabin-dash-camera, Hi, when using the dashcam, it keeps turning off unless I have the app (iPhone app is updated) on and being used as the primary app on phone. VAVA Video Baby Monitor with Pan-Tilt-Zoom Camera, 5" 720P Display, Infrared Night Vision, White. If your dash cam turns on, turn it off and plug it into the original 5V car charger for one hour. Plug the SD Card into a Laptop/Computer. When you connect to the VAVA WIFI, turn off your phones mobile data. VAVA is a trademark Registered in some countries. can you healp me about that. Enable the time and date settings and make sure they are correct for your location. We only share your personal information with third parties for marketing purposes if you have granted us permission to do so, and in accordance with the Marketing section below. Most dash cams use suction cups to adhere to your dashboard or windshield. If still, the same issue send us an email to support@vava.com for us to further assist you. It seems to be a common issue. Hi I have the Dual Front and Rear Dash Cam. My Camera Va-VD009 will not enter menu. Check power cord if its plugged in properly to your car. For any business losses, loss of revenue, income, profits or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill, or loss or corruption of information or data. Written By FreemanBoyer1286 Thursday, May 12, 2022 Add Comment Edit. my 2nd vava. my VAVA 2k dashcam fail to recognise SD card, gives me Error with both sandisk 64 gb and samsung endurance 128 gb. Hi Mike. Comment Puis-je Rparer Ma Camra De Rversion Dans Ma Voiture? This product was designed by parents for parents. These terms and conditions govern your use of this website. No new videos have been recorded. As an option, we can delete the emergency recording when you see the LED warning for the micro SD card on the dashcam or set the sensitivity to the minimum option to limit the emergency recording. What to do to solve these issues???? Please advise I dont like driving without it. 2. One form of opt-out is clicking the Unsubscribe link in a marketing email. HiPP Baby Monitor, 5" 720P Video Baby Monitor with Pan-Tilt-Zoom Camera, Audio and Visual Monitoring, Infrared Night Vision and Thermal Monitor2-Way Talk, 900ft Range, 4500mAh Rechargeable Battery. Please try the following Will provide you with some troubleshooting that will help fix this issue. To protect the privacy and the security of your personal data, we may request data from you to enable us to confirm your identity and right to access such data, as well as to search for and provide you with the personal data we maintain. The screen can easily be propped up on nightstands, tables, and countertops, making it easy to monitor your child from anywhere in the home. Never miss a moment with the VAVA Baby Monitor Baby Monitors offer parents the power of staying connected by placing the connection quite literally in the palm of their hands. Please check the email attachment and download it on your laptop/PC. Without prejudice to www.vava.coms other rights under these terms and conditions, if you breach these terms and conditions in any way, www.vava.com may take such action as www.vava.com deems appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you. $13499$179.99. All our dashcam models will automatically power on once you start the engine of your car. 3. troubleshooting steps to help you resolve the issue: Troubleshooting dashcam: To further assist you may we know the model number of the dashcam? Hello Jorge, we recommend reaching out to our team at support@vava.com to have the issue isolated and addressed. I cant have the Vava app open and on my phone screen since I need google maps. Make sure the screen saver setting is not active. To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements. Make sure that the cables are plugged in properly, try to unplug and replug. Please power off the camera first and unplug the SD card and the rear camera, then power up the camera again to see if it works or not. Keep getting a failed to start recording message. Were sorry for the inconvenience youre having with the dashcam. Add-on Baby Cam. To be eligible for a return, your item must be unused and in the same condition that you received it. Hi Gillian. I have a 128gb Sandisk Etreme Plus U3 card. Remove the SD Card from your Laptop/Computer. The process keep repeating itself. This includes its memory size and speed. 5. 1. If you received a free item or a gift with purchase, you can either return it with the package or keep it. Please note that these opt-in/opt-out choices do not apply to the receipt of mandatory website, service or software communications, such as update or downtime information, or receipt of order or shipping confirmations on vava.com website stores, which you may receive periodically as part of vava.com performing its contract with you, unless you cancel your service or order or terminate use of software in accordance with the applicable terms of use or license agreement. 3. S/n DO22H20281629 HELP! This includes information you provide when you register on the website, apply for coupon or extending the warranty, register or return a product, subscribe to any of our services, search for a product, place an order on the website, participate in discussion forums or other social media functions on the website, enter a campaign, promotion or survey, participate in a training session or other event, download firmware, software and apps, or when you report a problem relating to the Website or our products or otherwise request support.