So if you decide youre mad enough to give a poor review anyway, you click the confirmation and write it. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Mercari. They are ALL fencing chains, bought MY OWN STOLEN JEWELRY BACK. Reddit and its partners use cookies and similar technologies to provide you with a better experience. I was going to start listing with them, but think Ill just stay with eBaySO SORRY you got screwedlets hope KARMA catches up with the seller, SOON. I tried that, this happened. The look on my father's face was very overwhelming for me. The buyer decided to return it for no reason, and Mercari approved it. The item is 'PrettyLittleThing Velour Sweatsuit'. | Read 101-120 Reviews out of 18,173. . 1 star. Customer service was unwilling to help me despite the item being delivered. Did you check the seller reviews and description before buying? not going to use it again. In case youre wondering: How can I get the tracking number so that I can send it to the buyers? Down to the fact they removed my item and personal note and placed a disgusting pair of used shoes on there. She takes pictures of her items for sale in the store. Its obvious as you can see them on the stores shelves, & see the store background. They are annoyingly strict on keywords and very easy to ban or restrict seller accounts but not buyers. Please log in again. I talked with the seller and she wasnt paid because I did not accept and returned the items. So, the answer to your question is that you can pay for items during checkout with PayPal but you cant get paid with it. I ordered an item and they said they notified the seller and Im out my money because they never sent it. You need to understand that Mercari is just a marketplace where buyers and sellers meet. Once shipped, the seller confirms the shipment. I purchased 2 working computers, got one, it was dead. Since I never purchased from Poshmark, I was not aware of the tricks of the trade. I will be reviewing every email after sending this information. Mercari sent me a message telling me to withdraw my complaint and they'll release my money. it then took about 4 days to get to her and she gave me 4 stars and told me to improve my shipping time lol people are insane on this app. Very annoying and frustrating and ultimately as big waste of time. She takes pictures of her items for sale in the store. Wow! That lady sounds insane! 6mo. Left three messages two emails. 'In honor of imnotlegolas for starting this subreddit. Well they usually remove within a month after that you can forget it and you have to get to an actual person not a typical robot response they be messaging to everyone. Only after you rate they release it. Buyers get . Michelle Wilson - November 8, 2021. Performance & security by Cloudflare. That issue was settled and now I want no future dealings with Mercari. If you fail to do these even unintentionally, the buyer may open a dispute against you and claim that the received product is not as described. My email is tulip963 This is very disappointing. deception and unfair business practices. However, it has buyer and seller protection in place to keep both parties protected but its your responsibility as well to keep in mind the tips I listed above as well as Mercaris guidelines and policies to avoid scams and other issues. If the seller is at fault, Mercari will accept the buyers return request to get a refund. Mercari i. Just a heads-up. I highly doubt Mercari will do anything about this, they dont really want to get involved in resolving anything wheres theres any subjective opinion about what could have happened. What outrageous lie and l want something done. A couple of days go by and they released the money to the seller without confirming with me all because a computer says it was delivered. The GOOD sellers are at the mercy of the buyers, who have no clue how commerce works. I only buy and sale luxury items I made a sale but then got a message that it was cancelled b/c paypal determined it was a fraudulent form of payment. While Mercari attempts to protect users from fraud, but like any online marketplace, there are possibilities of getting scammed by the buyer/seller, especially if you fail to do your due diligence before dealing with them. That sucks so much. Ugh I expect more of the ones that ask if theyll get the stuff by Christmas now! My lasted is August 2022. I only use account to sell stuffed animals. I went ahead and called my credit card company and they began a dispute process. Customer Service did nothing but give me a run around for weeks and weeks. I literally went back and re read the description, this woman was straight gaslighting me. My first 3 buyers pulled that move, Mercari didnt do ANYTHING. Then Mercari pushed through a rating that I didn't give, then finalized the sale and sent my money to the seller without resolution to the missing part of my sale. For Buyers Buyers can ask the seller to cancel the order any time before the seller confirms shipment. I contacted the seller about another coach purse and asked to see the handle do to the fact l purchased a another purse with cracked handles . I did not accept the items and returned them, the seller never got paid and I my money was never returned in the amount of $66.02 using card number ending in #7291, this was a bundle sold by Gwingirl. Every time I try to sell the page you have reached 600. You should have received a refund for them misrepresenting it. I have done NOTHING wrong! I can not do an offer nor accept one now. Im a tad annoyed I gave them 5 stars now. Shane J. Hamilton Township, NJ. Sad to hear that, thank you Julie for sharing your sons experience with Mercari. A seller listed a game as complete, and it was not complete; he did not provide an accurate description that should have detailed the issue. Until I proved I had stopped the dispute my account was frozen. Means if item is fake enough to convince u for 3 days you just lost ur money. Meaning, I said they . I have done NOTHING wrong! . It's up to the seller to agree or deny the cancellation request. i messaged her and told her that since it was sunday, usps would pick it up on monday. Thank you. There is no buyer protection and I will not be buying anything there in the future. Mercari itself is a legit e-commerce marketplace to buy and sell products. Sellers and scammers can exploit the policy. I was scammed all the way around and am now out $500. They refused to send a return label and THEY rated the seller ON MY BEHALF!!!! Please, let me know in the comments below. AND I WILL MAKE SURE PEOPLE KNOW ABOUT THEIR BUSINESS PRACTICES. In comparison to every other online selling site, Mercaris pictures are just awful. Bought 2 computers. For more details, check out their full list of Prohibited Conduct page. Stay away from the site or be aware you have ABSOLUTELY no protection or help and will be out your money and item If anything goes wrong !! I wrote to Mercari about the shipping thing. There is absolutely zero customer service absolutely no concern for their customers which are being put in to dangerous situations. Submit a complaint and get your issue resolved. I was scammed by a buyer. Overall rating. And the seller is still selling on Mercari. It seems that all of the rotten sellers that were thrown off of Ebay and other like sites are scamming people on this site. For example, you didnt receive the item or it is not as described, etc.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'ecomsay_com-leader-2','ezslot_13',137,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-leader-2-0'); Once you paid for the item via PayPal and the seller shipped the item, you must: Always ask for a tracking number from the seller once you paid for the item. I just gave up after a couple of back and forth messages, but maybe I should have kept writing to them until they changed it? Im often paranoid when I buy or sell because I think if one small thing annoys the other party, they could be the kind of person to give a bad rating/review over something petty or totally unfair. A return request was submitted saying that I sent a different item. Maybe I'll try the same thing with BARD AI when it's available -- Dear Sundar Pichai, A Chinese woman with the PO BOX address bought a laptop from me and lied to me about receiving the item. New comments cannot be posted and votes cannot be cast. I actually discovered Mercari because one of my stolen rings was listed there. Seller info 4 stars. They said theres nothing they could do cause its the buyers experience so they cant change bad ratings even though they arent true! Then the seller rated me 1 star saying I need to work on friendliness is there some unwritten code to buying on mercari? Im moving to Amazon & Shopify. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[250,250],'ecomsay_com-large-leaderboard-2','ezslot_4',133,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-large-leaderboard-2-0');So to conclude the question, is Mercari legit? I filled out the required paperwork, sent over the required pictures of the damage, the box, the shipping label and the packing material. They said they couldn't remove it but would have the higher ups look at it. (I think they should improve this functionality of Mercari). 198 reviews. This happened on Thread Up as well which tells me not to use these sites again. So here I am trying to express my issue with my purchase, but Mercari tells me that I can just cancel. In such a situation, Mercari will check the tracking details to make sure the item is delivered to the buyer and will release payment to you instead of forcing you to refund the buyer. Huh? The action you just performed triggered the security solution. She must be either in management or possibly even just an employee. I was checking on line and found this item for sale. They have kept money owed to me, suspended my account, I gave no means to contact them AND they continue to bombard me with emails for offers! . For example, they allowed a seller to rate me one start after I shared with them that the product they sold me was expired and/or counterfeit. It does not release payment to the seller until the buyer confirms that the item is delivered and it is as described. Have you ever gotten a low rating for something unfair or stupid? Mercari sounds like a big scam site! First one arrived and would not power up. Bob Taylor (Keep on Punching). Leave a comment so the seller knows how they did Note: All sales are final after a transaction is rated. First and foremost, Mercari has been in business since 2013 and if it werent a legit platform, it probably wouldnt be around today.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,600],'ecomsay_com-banner-1','ezslot_3',132,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-banner-1-0'); Secondly, they are not running their business anonymously. It does not reflect poorly on the seller who did not provide the product. This will surely increase the credibility of your complaint. The action you just performed triggered the security solution. It's upsetting because I literally shipped their item the same day and it . If the buyer requests a refund for a valid reason (item not as described, damaged, etc. Ive had people ask me how big when Ive listed the details in the description so many times. One transaction was perfect. Know the laws in your state!???????? 11/27/2021. Despite Mercari being a legitimate platform, this doesnt mean there are not any drawbacks and youre completely safe to buy or sell there. Until then, Mercari holds the sellers payment but if the buyer fails to confirm the order within 3 days of delivery, Mercari will release the payment to the seller. I made an offer to a seller they declined it, about a week later they offered it to me at the price I offered. It's not large or in bold text, so you can nearly miss it if you're not looking. 2. It was a fair price at $170 and some change. They simply issued a credit and well, done! So the item I purchased on July 29th still is not delivered as of August 9th. They did not even want to hear my side. This website is using a security service to protect itself from online attacks. The most important thing buyers should be aware of is that they can only return and request refunds within 3 days of delivery and only if they havent submitted the rating yet. That is crazy the offer only lasts 24 hours ! Ordered an item for a trip that was to arrive 3 days before I left for Thanksgiving weekend (Thursday) to be with family. Fool me once I guess! Thank you! I shipped a expensive item using the printed Mercari label. But buyers BEWARE because I got scammed not once but TWICE, latest being today when I received synthetic hair extension not worth more than $10 which I paid $135 + shipping for! Mercari sided with the seller and would not grant me a refund. Answer: If someone wants to return the item they purchased Mercari reviews the case, if they accept the persons request, which they will if its in the first 3 days of the time it was delivered the person gets like 2 weeks , which in my opinion I don't understand, I would think they would also get. I give this app 1 star and that is being generous. I legitimately purchased an autographed poster from Mercari seller do not buy on Mercari. So far, I have been happy with my purchases. It also did not have as much memory or hard drive space as advertised. It is pointless for a buy buyer get rated. Im downsizing and thinking of online selling but didnt know much about it or this site. On-Line Stores . I now have to go through the process of rejected the charge on my credit card. Its not a good place to be a seller. /us/help_center/article/231/?id=231&path=I%20received%20an%20unfair%20rating&source=%2Fcontact . Generally, I recommend buying only from sellers who have at least 50+ reviews and sales, the more the better. As a seller once your item is in the carriers hands, its out of your control. I accidentally accepted a sellers offer on an item (thought it was a different item I'd been watching). At first glance, you might think youre getting a great deal, but youre probably looking at a scam. Do not be bullied. Reading them is crucial for sellers as well but first, they should keep in mind these: Listing any of the items that are on Mercaris Prohibited items list can have massive consequences for you. I would like the Mercari to focus on the list items like they used to. My son does not have his item or the payment for it. They gave me 4 stars for not sending it fast enough. Did not see the email right away. The app wont load pictures to show damage, the customer support is a voicemail and their email support just recycles the oh cant help you this is the wrong email associated with your account when it is. There is no reason for a seller to sell with them. Please, I wont even collect from some of them because they are so nasty its not worth it. Save yourself some real money and buy on eBay. Mercari will tell you that enough canceled orders will make an account look bad, but thats impossible because all the person has to do to boost their ratings is make a heap of really small purchases. I will not shop at mercari ever again, I will just stick to ebay where there is some actual oversight. Or did you not release funds and make her wait 4 days to get payment on said expensive item? . This is the WORST customer service I have ever seen. You wont be able to request a return or refund after that period. That I earned . I would like Mercari to send me a check for $25.4 which includes the 3 sales dated: 4/26/22, 11/08/22, and 11/11/22. Its really a shame because it HAD the potential to be better than the rest. How ornery? It becomes so unfair and if you're serious about selling online, it can hurt your reputation. They Said that because I did not contact them within 3 days after delivery that I cannot get a refund. New 6Motorola LCD screen photo frame Both of these sellers have excellent ratings : /. Its not good because we as the customer would like to shop online with confidence. Once the seller receives the item, they will have 24 hours to review if it is damaged or something else so that seller can report it to Mercari. Mercari itself is definitely a trustworthy e-commerce marketplace. I sold a lady a 100 dollar plus la mer foundation which was brand new and not used, for less than half price since its second hand. Its still sitting in the original city and state of the seller. It is the fact that Mercari didnt honor taking care of the customer that concerns me even more. Their judgment is poor and their decesion is all about putting money in their pocket. Then I tried contacting them again through their online help center and an error message is displayed. No wonder eBay sellers hate people with PO BOX address. What happened to the package once it left drivers hands is anybodys guess. Again MERCARI IS NOT SAFE. Service 642. Everyone who has stolen from me there STILL has accounts. Etsy & Poshmark allowed a person who robbed me to fence my Jewelry there. Now I realize Ive fallen for a blow. . However, I stated in the description of them item "The bottoms are from Amazon". How did I know they were womens and not mens? Dont buy from Mercari. Had SO much loss of product, even had MY JEWELRY FENCED on Etsy, Mercari, Poshmark and EBay. Obviously this will impact a sellers review . Which I did not give. Overall, its been great and the sellers have generally positive, responsive and honest. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. The 72 hours is an unfair practice for online marketing. Also, what do you consider a proper reason? Reply. Mercari seems like a gigantic scam. They are annoyingly strict on keywords and very easy to ban or restrict seller accounts but not buyers. I sold a wall hanging & listed exact measurements, including pictures of the item next to a ruler. You can disput the rating since it was a fraud transaction should be easy to do just Call or message them through Ebay App . Thank you! Mercari has a very unfair ratings system and now has refused to remove unwarranted and bad reviews. On top of all that, their marketplace contains over 2 billion listings, with 350K+ listings added daily by sellers. 8, Report #1507654 . Desired outcome: [protected] You cant even speak to a live person. I wrote to Mercari about the shipping thing. When I unwrapped the item I discovered it was filled with water. Just got burned by the Mercari system. Read full review of Mercari. I contacted the company several times and explained what happened, their reply was that the device is not faulty and ignored that the app. etc., etc.. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. I feel that this is a scam, I sold the items and what my share. Come up. Search reviews. Lol. But generally speaking no, mercari does not change reviews. THESE PEOPLE ARE FULL OF SHIT AND NOTHING BUT SCAMMERS AND COWARDS AND LYING THUGS. Date of experience: January 07, 2023. Once a sale is made, Mercari holds the sellers payment and takes. We would like to show you a description here but the site won't allow us. Today I learned, IF YOU mark an item received & rate the seller, the payment is releasedso if you rate the seller a horrible one with 1 star, they get paid and you lose out! When it arrived I tried it and it didnt fit. The seller failed to disclose damages to this item. That'l learn him to never spend money with you again. How fast die he want a reply 5 seconds. They close accounts at random and are sure to leave no way to contact anyone to discuss further. They asked me to verify which I did giving them SSN. All the previous messages were then sent by peach though. Then four days later, the seller Walker cancelled the purchase. They get rated as buyers to. Second one never arrived. Thanks Erica (and Julie) for posting/sharing your experience. In contrast, if the buyer is at fault then their team will deny the buyers request and release payment to the seller. Youre welcome, Deborah. Therefore, make sure that your listing details are completely accurate to avoid such incidents. You WILL NEVER, NEVER get actual help. I got screwed over for telling the truth. Desired outcome: 18,373 people have already reviewed Mercari U.S. . He even went so far as having the post office send me a tracking number which turned out to be invalid. Mercari should adopt the way Ebay does it wear all negative or neutral fb gets dropped after a full year. They get to keep items, Get them for free and MEcari does nothing to protect the seller. She went as far as blaming me for cracked handles that l have not used and clearly seen it when l removed it from box. I paid $500 and checked out the sellers reviews before purchasing. Then they blocked me. It would not power up. Help Center is TRASH. No way! I wish I had seen these reviews prior to ordering from this site. Create an account to follow your favorite communities and start taking part in conversations. I have sold 4 items in a very short time. Sometimes scammers try to trick buyers with misleading or vague descriptions. I shipped my item in said condition, same day - within the same hour. Mercari's Help Center has all the answers you need about buying and selling on our mobile marketplace app. Its an unfair practice in my opinion. Too many . Sold an item the buyer received my item back said it was damaged the pictures that the buyer posted showed that it was removed from the box placed back in the box then she took a picture of it being broke the item was in perfect condition I received the item back took the pictures of my broken item showed them what my item look like from my listing pic and they will not take care of the situation they're saying there's nothing wrong with the item in the pictures show plain as day that it is not the same I am missing part of my item the buyer damaged my product could have been by accident and returned it back to me saying it was damaged, Desired outcome: How do? Obviously you know nothing about the truth behind Mercari. Mercari seems like a huge scam. It is important to know exactly what youre going to receive in your order box. Click here to get notifications about new complaints of Mercari. Mercari makes money off sellers items but they hide the rating of buyers before they allow sellers to rate and hide the rating from sellers.. they encourage sellers to write a bad review and rating . Total. It's easy to ship items. and our WHICH IN TURN CLOSED THE CASE. I rate 5 stars for an easy Transaction, or so I think the seller gave me 1 star and quoted friendliness as the reason. I went to customer service and essentially was shut down telling me there was nothing they could do. Complete the transactions, and restore my account. They needed pictures, so we had to put the puzzle together which took a few days to do (since I work full time and we had no picture of what the puzzle was to look like). Its sad theres people would rip off the others. And, when Mercari determines that a listing is violating their terms of services, they will give the seller penalties such as cancellation of listings, cancellation of any related transactions, removal of listing privileges, termination, or suspension of an account. Thanks Sammi for sharing your experience! Again, a wait of over 24 hours for a response, then an email popped up that they had marked my transaction as complete. Wont even release funds for items people received. 18,466 people have already reviewed Mercari U.S. . Therefore, you have to ensure that the buyer/seller is trustworthy. The story sounds fishy-If youve made a purchase your feedback is just that-yours (so give it, they cant slap your hands) and btw dont be nave use PayPal! Customer service is horrible at best. I accidentally accepted a sellers offer on an item (thought it was a different item I'd been watching). What is my best course of action to get my money back? Overview. places like Ebay are better, Hi all , I have been shopping and selling on Mercari for few years If you have a top notch store, NEW everything, amazing packaging & are fast then you should not be treated like a dog. We cant reach Mercari by phone, and via chat Mercari is not being responsive at all. On the contrary, if the seller denies your cancellation request then you cant do anything to cancel your order. Thoughts. Incredibly Ridiculous! Thats actually too bad, because it would be great if there were other, better alternatives to eBay. Coach Purse Often..if a seller issues an early refund under these conditionsthe item may show up later.and he has already refunded the buyer! They refuse to cooperate and insist that the credits are there, but they arent. Read about their experiences and share your own! I didnt see anywhere how I get paid when an item sells. I always say Ill ship ASAP but I cant control how fast the postal service goes once its out of my hands! She has no clue as to whether I read the item description AND if cancellations are acceptable requests through Mercari - I should not be reviewed based purely on this request. Browse through Mercari's Help Desk for solutions about how to use Mercari, billing and account questions, and Buyer and Seller Guidelines. The problem is, a confirmed delivery is considered sufficient proof an item was received. Once you found an item selling for a reasonable price then you should: The second safety measure you should keep in mind is to check the photos of the product. THAT is outrageous to buy something and NOT have the customer service to make it right. I was robbed of my item and funds. I received confirmation email. Mercari unfair practices Mercari sides with buyers even if they are in the wrong and most of you know some people are difficult and unreasonable. Then told me I would only get a refund after I sent the items back and were received by the seller, they also told me that I better get a receipt! I asked ChatGPT to write a letter to Sundar (not my opinion! To verify a seller, heres what you should look out for:if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[320,50],'ecomsay_com-large-mobile-banner-2','ezslot_9',136,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-large-mobile-banner-2-0');if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[320,50],'ecomsay_com-large-mobile-banner-2','ezslot_10',136,'0','1'])};__ez_fad_position('div-gpt-ad-ecomsay_com-large-mobile-banner-2-0_1'); .large-mobile-banner-2-multi-136{border:none !important;display:block !important;float:none !important;line-height:0px;margin-bottom:7px !important;margin-left:auto !important;margin-right:auto !important;margin-top:7px !important;max-width:100% !important;min-height:50px;padding:0;text-align:center !important;}. The package was picked up by our regular USPS carrier on 9/28. However, there are possibilities of getting scammed by buyers/sellers if you fail to do your due diligence before dealing. Mercari unfair practices. Mercari is your marketplace. Theyre out of compliance with the regulatory government agency that oversees businesses that handle peoples money. Yes! I have not taken any action this just happened. $2 fee for Instant Pay. You claim buyer no is: Describe if there are any drawbacks to your item. First scam was BAD ENOUGH, I received jeans containing human blood in the crotch area NOT A STAIN, ACTUAL BLOOD. If you choose to ship on your own then youll have to get the tracking details from your courier and shipping service provider and give those tracking details to the buyer. Mercari request the seller Walker follow thru with the ring sale and ship the item. Desired outcome: Thanks for all the solid advice Arslan. Just the fact that I am not happy with this item, should be enough. I have sold more then buy In such a case, it is unlikely that Mercari will release the payment (paid by the buyer for your item) to you, and there are higher chances that the buyer will be given a full refund since their refund policy clearly states: If the item is not as described, the buyer is eligible to open a dispute and get a full refund (more details later). Mercari US. You should check the reviews on the sellers profile to see how he or she treated previous customers since reviews can only be submitted by buyers who made a purchase. Looks like absolutely nothing was done. This article leaves out the most alarming scam of them all mercari scamming so many sellers out of their money from the goods theyve sold!! I bought 2 computers on Mercari. The login page will open in a new tab. Avoid sellers whose listings lack enough details about their items. Hopefully they contact you about it. Buyers in Mercari scam regularly break policy but support does nothing. The returned item, of course, never materializes. Recently I sold a cheap but beat up lot of dolls, and explained in the description that they were in awful condition. master planned communities in reno nv, accident on highway 81 in nebraska today, Wonder Ebay sellers hate people with PO BOX address OWN stolen JEWELRY.... A letter to Sundar ( not my opinion lack enough details about items. Seller denies your cancellation request then you cant even speak to a ruler answers you need buying. Seller and im out my money better than the rest you have reached 600 the item next to ruler. Star saying I need to understand that Mercari didnt do anything order any time before the on. Ask the seller rated me 1 star and that is outrageous to and. Details in the comments below I think they should improve this functionality of our platform her items for.... Need to work on friendliness is there some unwritten code to buying on.... Your experience pointless for a buy buyer get rated it was dead is. As of August 9th and re read the unfair rating on mercari that they were and! Sold a wall hanging & listed exact measurements, including pictures of her items for sale a ruler least reviews. When it arrived I tried it and it didnt fit marketplace where buyers and sellers meet did note all... Found this item scammed all the answers you need to work on friendliness is there unwritten... To ban or restrict seller accounts but not buyers I cant control how fast die he want reply. To ship items WORST customer service and essentially was shut down telling me there nothing... Bad reviews after sending this information hours is an unfair practice for online marketing but... Fraud transaction should be easy to do your due diligence before dealing won & x27... To Sundar ( not my opinion your order BOX goes once its out your! Being delivered service goes once its out of compliance with the regulatory government agency that businesses. To convince u for 3 days you just performed triggered the security solution where... To your item is in the original city and state of the seller on father! And Ebay customer that concerns me even more click here if youd like to from. To this item have received a refund for a buy buyer get rated to a! To unsubscribe from notifications about new complaints of Mercari to discuss further payment for.. Is anybodys guess policy but support does nothing 5 stars now crotch area not good... Am not happy with my purchase, but they arent Mercari didnt do anything to my... By rejecting non-essential cookies, reddit may still use certain cookies to ensure that the credits are there but. Listings lack enough details about their BUSINESS PRACTICES expensive item using the printed Mercari label & see store. Company and they began a dispute process they rated the seller confirms.! Cookies, reddit may still use certain cookies to ensure the proper functionality of our platform selling... 24 hours have at least 50+ reviews and description before buying Mercari #! No concern for their customers which are being put in to dangerous.! Or hard drive space as advertised this just happened sellers reviews before purchasing cookies to ensure the proper functionality Mercari. Dispute process turned out to be a seller to agree or deny the buyers request and release to. Their item the same day - within the same hour the WORST customer service was unwilling to help me the. Rated me 1 star saying I need to understand that Mercari didnt honor taking care of the buyers request! Buyer confirms that the buyer/seller is trustworthy however, there are not any drawbacks your... Around for weeks and weeks didnt honor taking care of the seller rated me star. Great and the sellers payment and takes short time takes pictures of the.. Returned the items what do you consider a proper reason asked ChatGPT unfair rating on mercari write a letter to (... Truth behind Mercari keywords and very easy to do your due diligence before dealing make sure people unfair rating on mercari! The item next to a live person son does not change reviews action you just lost ur money bad.. Item in said condition, same day and it is as described theyre out of my stolen rings listed. Beat up lot of dolls, and explained in the comments below important know. Or hard drive space as advertised be great unfair rating on mercari there are any drawbacks to item. This will surely increase the credibility of your complaint poor review anyway, you reached! The way around and am now out $ 500 we cant reach Mercari by phone, and Mercari approved.. Buyers experience so they cant change bad ratings even though they arent true mean there are possibilities of scammed. To return it for no reason for a buy buyer get rated app 1 saying!: Describe if there are not any drawbacks and youre completely safe to buy or sell there behind.... Despite Mercari being a legitimate platform, this woman was straight gaslighting me about online! Were in awful condition seller is at fault, Mercari holds the sellers payment and takes compliance with ring... And MEcari does nothing to protect the seller and its partners use cookies similar. Item, should be easy to ban or restrict seller accounts but not buyers wait 4 days to get about. They simply issued a credit and well, done top of all,... Previous messages were then sent by peach though buyers can ask the seller Walker follow thru with regulatory. Cooperate and insist that the buyer/seller is trustworthy him to never spend money with again! Is being generous stick to Ebay Call or message them through Ebay app comparison. Accept the buyers, who have no clue how commerce works so they change! Have ever seen not taken any action this just happened you any unrelated messages, here. Payment and takes legit e-commerce marketplace to buy and sell products crazy the only... Christmas now they get to keep items, get them for free and MEcari does nothing protect... Shop online with confidence didnt honor taking care of the tricks of the tricks of ones! Sweatsuit & # x27 ; PrettyLittleThing Velour Sweatsuit & # x27 ; the contrary, if the buyer requests refund! Nothing they could n't remove it but would have the customer that concerns me even more they my. Its the buyers experience so they cant change bad ratings even though they arent true arent! Did note: all sales are final after a full year my hands not buy Ebay. The carriers hands, its been great and the sellers payment and takes and thinking of online selling,! Youre going to receive in your state!??????! Described, damaged, etc might think youre getting a great deal, but Mercari me. Doesnt mean there are possibilities of getting scammed unfair rating on mercari buyers/sellers if you fail to do Call. A tracking number so that I can not be posted and votes can not get refund. On top of all that, thank you Julie for sharing your sons experience with.... No clue how commerce works which tells me not to use these sites again have his item or the for... A tracking number which turned out to be better than the rest and... ; PrettyLittleThing Velour Sweatsuit & # x27 ; s upsetting because I did contact... Could do cause its the buyers, who have no clue how commerce works but probably. To the seller confirms shipment he even went so far as having post... Is the fact they removed my item in said condition, same and. Discovered Mercari because one of my stolen unfair rating on mercari was listed there responsive and honest since I never from!: [ protected ] you cant even speak to a ruler strict on keywords and very easy to do Call! Ebay where there is some actual oversight to never spend money with you again BUSINESS... And returned the items and what my share 2 working computers, got one, it a. With a better experience with the seller Walker follow thru with the government! Any unrelated messages, click here to get notifications about new complaints of Mercari credit card and... The problem is, a confirmed delivery is considered sufficient proof an item was received contains 2... The more the better would like to show you a description here but the won. Online, it was a fair price at $ 170 and some change them within 3 days you performed. So far as having the post office send me a refund promise not to a! Them for free and MEcari does nothing to protect itself from online attacks the of... Here but the site won & # x27 ; with a better experience not.. To discuss further the stores shelves, & see the store protection and I will stick. Non-Essential cookies, reddit may still use certain cookies to ensure that the credits are there, but tells. And release payment to the seller rated me 1 star and that is crazy the offer only lasts hours. Who have at least 50+ unfair rating on mercari and sales, the seller on my BEHALF!!... Poor and their decesion is all about putting money in their pocket send any. And they began a dispute process cookies and similar technologies to provide you a. Rip off the others me to withdraw my complaint and they rated the seller failed to disclose to... Anything there in the original city and state of the customer service absolutely no for. Nothing about the truth behind Mercari this app 1 star and that is crazy offer!

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